Terms and Conditions

Last updated: january 29th,2026

Welcome to NorthernFlowAI (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website northernflowai.ca , products, and services.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Use of Our Website and Services

You agree to use our website and services only for lawful purposes and in accordance with these Terms.

You are responsible for ensuring that your use complies with all applicable laws and regulations.

You must not:

Attempt to gain unauthorized access to our systems or networks

Use our content or materials for commercial purposes without written permission

Upload or transmit viruses, spam, or malicious code

2. Accounts and Purchases

When you create an account or make a purchase, you agree to provide accurate, complete, and up-to-date information.

You are responsible for maintaining the confidentiality of your account and password.

We reserve the right to refuse or cancel any order at any time for reasons including suspected fraud, unauthorized use, or product/service availability.

3. Payment and Refund Policy

All payments must be made in full at the time of purchase unless otherwise stated.


Refunds, if applicable, are handled according to our Refund Policy.

If you fail to pay for services rendered, we reserve the right to suspend or terminate access to your account or services.

4. Intellectual Property

All content on this website—including text, graphics, logos, videos, and software—is the property of NorthernFlowAI or its licensors and is protected by copyright and trademark laws.

You may not reproduce, distribute, or modify any materials from our website without our express written consent.

5. Disclaimer of Warranties

Our website and services are provided “as is” and “as available.”


We make no warranties, express or implied, regarding the operation of the website, accuracy of information, or suitability for a particular purpose.

6. Limitation of Liability

To the fullest extent permitted by law, NorthernFlowAI and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our website or services.

Our total liability for any claim shall not exceed the amount you paid to us, if any, for the services in question.

7. Indemnification

You agree to indemnify and hold harmless NorthernFlowAI, its officers, employees, and partners from any claims, damages, or expenses (including legal fees) arising from your use of our website or violation of these Terms.

8. Third-Party Links

Our website may contain links to external websites not operated by us. We are not responsible for the content or privacy practices of these third-party sites.

9. Termination

We may suspend or terminate your access to our website or services at any time, without notice, if we believe you have violated these Terms or engaged in fraudulent activity.

10. Program Description

By opting in to receive SMS messages from [NorthernFlow AI](“we,” “us,” or “our”), you expressly consent to receive recurring automated text messages (SMS and MMS) to the mobile number you provided.

Messages may include:

Appointment confirmations and reminders

Lead follow-ups and qualification messages

Customer service communications

Account notifications

Marketing and promotional offers (if separately consented)

Message frequency varies based on your interactions with us.

Consent is not a condition of purchase.


Opt-In Methods

You may opt in to receive SMS messages from [NorthernFlow AI] through one or more of the following methods:

Submitting an online form

Checking an SMS consent checkbox

Booking an appointment

Verbally consenting during a recorded call

Initiating a text message to our number

By opting in, you confirm you are the authorized user of the mobile number provided.


Opt-Out Instructions

You can cancel the SMS service at any time.

Reply STOP to any message to opt out.

After you send STOP, we will send a confirmation message and you will no longer receive SMS messages from us.

To rejoin, sign up again as you did initially.

For help, reply HELP at any time.


Help & Customer Support

For assistance with the messaging program:

Reply HELP to any message

Email: [[email protected]]

Phone: [+1 587-306-2691]

Website: [https://northernflowai.ca/booking-page]


Message Frequency

Message frequency varies. You may receive multiple messages per month depending on your engagement, appointments, and service activity.


Message & Data Rates Disclosure

Message and data rates may apply. Charges depend on your wireless carrier and plan. Check with your mobile provider for details.


Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Supported carriers may include but are not limited to major Canadian and U.S. carriers.


Eligibility (18+)

By opting into this SMS program, you represent and warrant that:

You are at least 18 years old, and

You are the account holder or have permission from the account holder for the mobile number provided.


Privacy

Your information will be handled in accordance with our Privacy Policy,

We do not sell or share SMS opt-in data with third parties for their marketing purposes.


Record of Consent

You agree that we may maintain records of your consent for compliance and verification purposes.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the province of Alberta, without regard to conflict of law principles.

11. Changes to These Terms

We may update or modify these Terms from time to time. Updates will be posted on this page with the “Last updated” date. Your continued use of our website signifies acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

NorthernFlowAI
Email: [email protected]
Website: northernflowai.ca

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